Privacy Policy.

This Privacy Notice for LewJonesssTCG ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at www.lewjonessstcg.co.uk, or any website of ours that links to this Privacy Notice;
• Engage with us in other related ways, including any marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

Summary of key points

This summary provides key points from our Privacy Notice. You can find more detail on any topic using the table of contents below.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We may process financial data when necessary with your consent or as otherwise permitted by applicable law.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process it only when we have a valid legal reason to do so.

When and with whom do we share personal information? We may share information in specific situations and with specific third parties, as described in this notice.

How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission or storage can be guaranteed to be 100% secure.

What are your rights? Depending on where you are located, applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Table of contents

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on to process your information?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. Is your information transferred internationally?
7. How long do we keep your information?
8. How do we keep your information safe?
9. What are your privacy rights?
10. Controls for do-not-track features
11. Do we make updates to this notice?
12. How can you contact us about this notice?
13. How can you review, update or delete the data we collect from you?

1. What information do we collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include:

• names
• phone numbers
• email addresses
• mailing addresses
• usernames
• passwords
• contact preferences
• contact or authentication data
• billing addresses
• debit/credit card numbers

Sensitive information. When necessary, with your consent or as otherwise permitted by applicable law, we process financial data.

Payment data. We may collect data necessary to process your payment if you make a purchase, such as your payment instrument number and its security code. All payment data is handled and stored by Stripe. You may review their privacy notice at stripe.com/gb/privacy.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to it.

2. How do we process your information?

In short: We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process it for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts, so you can create and log in to your account and keep it in working order.
• To deliver and facilitate delivery of services to you.
• To respond to user enquiries and offer support, and to solve any potential issues with the requested service.
• To send you administrative information, such as details of our products and services, and changes to our terms and policies.
• To fulfil and manage your orders, payments, returns and exchanges made through the Services.
• To save or protect an individual's vital interest, such as to prevent harm.

3. What legal bases do we rely on to process your information?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

The UK GDPR and the EU GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following:

• Consent. We may process your information if you have given us permission to use it for a specific purpose. You can withdraw your consent at any time.
• Performance of a contract. We may process your information when necessary to fulfil our contractual obligations to you, including providing our Services or at your request before entering into a contract.
• Legal obligations. We may process your information where necessary for compliance with our legal obligations, such as cooperating with a law enforcement body or regulatory agency, or exercising or defending our legal rights.
• Vital interests. We may process your information where necessary to protect your vital interests or those of a third party, such as situations involving potential threats to safety.

4. When and with whom do we share your personal information?

In short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Service providers. We share information with third-party vendors who perform services for us and process it on our behalf and on our instructions. These include Stripe for payment processing and Google for website analytics (Google Analytics, which we use only with your consent). Our use of analytics is described in section 5.
• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Do we use cookies and other tracking technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). These third parties may provide advertising tailored to your interests that may appear on our Services or other websites.

Google Analytics

With your consent, we use Google Analytics, a web analytics service provided by Google (Google Ireland Limited and Google LLC, "Google"), to understand how visitors use our site so we can improve it. Google Analytics sets cookies (listed in our Cookie Policy) and collects information such as the pages you view, how you reached and moved through the site, your approximate location (derived from your IP address, which Google Analytics does not log or store), and your device and browser type. We use this only in aggregate to measure site activity, and we do not use it to identify you personally.

The information generated is transmitted to and stored by Google and processed on our behalf to compile reports about site usage. Google may process it as described in Google's Privacy Policy and in How Google uses information from sites or apps that use its services.

Our legal basis for analytics is your consent. No analytics cookies are set until you opt in through our cookie banner, and you can withdraw consent at any time using the "Manage cookie preferences" option in our Cookie Policy. You can also install Google's Google Analytics Opt-out Browser Add-on to stop your data being used by Google Analytics on any website.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Is your information transferred internationally?

In short: We may transfer, store and process your information in countries other than your own.

Our servers are located in the United Kingdom. Regardless of your location, your information may be transferred to, stored by and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information (see section 4 above).

Where you consent to analytics, Google may process your information on servers outside the UK and EEA, including in the United States. Google states that it protects these transfers using appropriate safeguards, including standard contractual clauses and its certification under the EU-US Data Privacy Framework and its UK extension. You can read more in Google's Privacy Policy.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK) or Switzerland, these countries may not necessarily have data protection laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this Privacy Notice and applicable law.

7. How long do we keep your information?

In short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if that is not possible (for example because it has been stored in backup archives), securely store it and isolate it from any further processing until deletion is possible.

8. How do we keep your information safe?

In short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. What are your privacy rights?

In short: Depending on your location, you may review, change or terminate your account at any time, and you have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK and Switzerland) you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. You may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the details in section 12 below.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection authority. In the UK this is the Information Commissioner's Office (ICO), at ico.org.uk.

Withdrawing your consent. If we are relying on your consent, you have the right to withdraw it at any time by contacting us. This will not affect the lawfulness of processing before its withdrawal, nor processing carried out on other lawful grounds.

Opting out of marketing. You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us. We may still send you service-related messages necessary for the administration and use of your account.

Account information. If you wish to review or change the information in your account, or terminate it, you can log in to your account settings, or contact us. On request to terminate your account, we will deactivate or delete it and your information from our active databases, though we may retain some information to prevent fraud, troubleshoot problems, assist investigations, enforce our legal terms and/or comply with legal requirements.

10. Controls for do-not-track features

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognising DNT signals has been finalised. As such, we do not currently respond to DNT browser signals. If a standard is adopted that we must follow, we will inform you in a revised version of this Privacy Notice.

11. Do we make updates to this notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Notice frequently.

12. How can you contact us about this notice?

If you have questions or comments about this notice, you may contact us by post at:

LewJonesssTCG
Unit 169325
PO Box 7169
Poole, BH15 9EL
England

13. How can you review, update or delete the data we collect from you?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, to correct inaccuracies, or to delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update or delete your personal information, please contact us using the details in section 12 above.